Client: TenSeven Security & TenSeven Monitoring

Scope: 9 sites · 560+ cameras · 100 two-way radios · Full network, identity, and communications overhaul

Partner since: 2025

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The Short Version

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TenSeven Security is a growing security services company with nine sites and more than 560 cameras under its watch. But behind the scenes, its own infrastructure was holding it back: a flat network, no centralized identity management, personal cell phones standing in for a business phone system, consumer-grade radios, and no unified video management platform.

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StoneWyck rebuilt that foundation in phases without taking TenSeven offline for a single day. Today, TenSeven's operation runs on a segmented network with MFA-protected identity, professional communications, and a centralized VMS. And that foundation enabled something bigger: TenSeven Monitoring, a dedicated monitoring division capable of integrating virtually any camera system a client brings to the table.

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An Inside Perspective

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This partnership didn't start with a sales call. StoneWyck's founder, Jordan Greenwood, worked inside TenSeven's operation and saw the gaps firsthand the kind of gaps that don't show up in a one-hour site assessment.

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The before-state looked like this:

A flat network, meaning every device cameras, workstations, everything sat on the same network segment. One compromised device could reach everything. There was no Active Directory, so no centralized way to manage who could access what; accounts and passwords were handled ad hoc. The business ran on personal cell phones with no dedicated business line, and guards communicated over consumer-grade Rapid Radios. Most critically for a security company: nine sites and hundreds of cameras with no central video management system no single pane of glass.

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TenSeven was good at security. Its infrastructure just hadn't kept pace with its growth. That's a common story and usually the choice is either hire expensive in-house IT talent or find a partner who already knows the industry.

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The Rebuild: Phased, Fast, and Zero Downtime

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A security company can't go dark while its infrastructure gets rebuilt. StoneWyck sequenced the work so each phase stood on the last, and operations never stopped.

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Network segmentation — overnight. The single highest-impact security fix, done first. Cameras, workstations, and management traffic were separated so a problem in one zone can't spread to the rest.

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Active Directory with Duo MFA — two weeks. Centralized identity across the company, with multi-factor authentication protecting every login. Access is now granted, tracked, and revoked from one place.

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Two-way radios — one day. One hundred consumer-grade radios replaced with a professional two-way radio fleet, deployed and operational in a single day.

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Business phone system — one week. The company moved from personal cell phones to GoTo Connect, giving TenSeven a real business phone presence with proper routing and accountability.

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Centralized VMS — 30 days. The biggest lift: consolidating nine sites and 560+ cameras into a single video management platform. For the first time, TenSeven could see its entire operation from one screen.

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The Payoff: TenSeven Monitoring

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Here's where the story goes beyond "we made them more secure."

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The infrastructure StoneWyck built segmented network, centralized identity, unified VMS became the launchpad for TenSeven Monitoring, a separate division built around a capability most regional security companies can't offer: the ability to integrate nearly any camera system into a central monitoring operation, regardless of brand or vintage.

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That changes TenSeven's business model. Instead of only monitoring systems it installed, TenSeven Monitoring can onboard a client's existing cameras no rip-and-replace required. For clients, that means professional monitoring without discarding equipment that still works. For TenSeven, it means a service line that scales.

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Why the Partnership Model Works

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TenSeven didn't hire a network engineer, a systems administrator, and a VMS specialist. It didn't need to. StoneWyck operates as TenSeven's technical backbone handling network, identity, communications, and video infrastructure as an ongoing partnership rather than a payroll line.

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For a company weighing in-house IT hires against a specialized partner, the math matters: full-time technical staff with this range of expertise costs well into six figures annually, before benefits, turnover, and the reality that no single hire covers networking, identity, VoIP, and enterprise video. A partnership delivers the full stack at a fraction of that from a team that already speaks the language of the security industry.

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"StoneWyck didn't just fix our infrastructure — they gave us the foundation to launch TenSeven Monitoring. We can take on work today that we couldn't have touched before."

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The StoneWyck Difference

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TenSeven's transformation reflects how StoneWyck approaches every engagement: security-first sequencing, phased rollouts with zero operational downtime, and infrastructure built to enable growth — not just to check boxes.

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Whether you're a security company that needs a technical partner or an organization that needs its systems brought up to standard, the playbook is the same. Reliability, set in stone.

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Ready to talk about your infrastructure? Book a call with StoneWyck →

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