Managed IT

IT that doesn't surprise you.
Set in Stone.

24/7 monitoring, Microsoft 365 administration, multi-factor authentication, endpoint security, backups, and the network infrastructure that holds everything together. Built and supported by engineers who came up through Sprint, Google, and NTT Data applied to organizations that have been underserved by the regional MSP model.

Managed IT,
the way it should have been.

Most managed IT relationships start the same way: something breaks, you call a number, somebody shows up, the symptom gets fixed, the underlying problem stays. Six months later, the same thing breaks again.

StoneWyck's managed IT model inverts that pattern. We monitor your environment continuously, patch and harden proactively, document everything we change, and address root causes — not just tickets. The goal isn't faster tickets; it's fewer tickets.

We bring the infrastructure discipline that's standard at carrier and hyperscale companies automated monitoring, change management, security baselines, and documentation as a deliverable to organizations that have historically been served by break-fix shops or undertooled MSPs.

Everything in the
‍modern IT stack.

Managed IT & Help Desk
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Remote support, troubleshooting, onboarding/offboarding, user management, and day-to-day IT operations handled by real technicians.
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Cybersecurity & Endpoint Protection

Managed EDR, antivirus, MFA, phishing protection, email security, and cybersecurity awareness training designed to reduce modern threats.
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Microsoft 365 & Identity
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Microsoft 365 administration, migrations, Teams, SharePoint, OneDrive, Intune MDM, and identity/access management.

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Network & Infrastructure
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Firewall management, switching, Wi-Fi, VLANs, structured cabling, and core network infrastructure built for reliability and security.
Backup & Disaster Recovery

Monitored backups, cloud replication, recovery planning, and business continuity solutions designed to minimize downtime.
Strategic IT & Compliance‍

vCIO consulting, technology planning, budgeting, and alignment with frameworks like HIPAA, CJIS, PCI, and FERPA.

The stack we install
Different jobs.

We don't sell whatever the manufacturer's rep was pushing this quarter. We've standardized on a small set of platforms that we trust, install daily, and can support deeply.
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Microsoft 365: The default productivity and identity platform for nearly every organization we serve. Email, Teams, SharePoint, OneDrive, Intune, Entra ID managed end-to-end.
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Cisco DUO: Modern multi-factor authentication that stops the vast majority of credential-based attacks. Integrates with M365, VPN, RDP, and on-prem applications.
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Endpoint Detection & Response (EDR): Managed EDR for real-time threat detection and response beyond what built-in antivirus provides.
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Network Hardware: Enterprise-grade switching and wireless infrastructure. Documented network diagrams, VLAN strategies, and Wi-Fi heat maps as deliverables.
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Backup & Disaster Recovery: Cloud-replicated, encrypted, and tested. Recovery time objectives documented per system, not assumed.
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If you have an existing stack, we can usually inherit it. If you're starting fresh, we'll recommend based on your actual needs — not on what's easiest for us to support.